Powering a challenger bank with a strategic approach to generative AI
We developed a strategy to roll out generative AI in their operations to reduce cost-to-income ratio.
Background
We developed a strategy to roll out generative AI in their operations to reduce cost-to-income ratio.
Solution
We created a strategy that focused on driving down their cost-to-income ratio. We proposed a streamlined risk policy to better manage generative AI risks, while reducing unnecessary barriers for developers. We also advised on organisational and infrastructural changes to support the long-term effective use of generative AI. To kickstart their strategy, we delivered a report analysing 100+ use cases, and highlighted the top three – along with detailed plans for their development.
Impact
Our strategy has created a blueprint for the bank that can significantly improve their cost base.
“We worked together to build out the foundations for responsible and scalable AI adoption. I look forward to seeing how impactful AI roadmaps like this can enhance our clients' internal efficiency while reducing costs.”