Contact us

in the press

Our work has been reported in many places

March 1, 2021

City A.M.

Faculty has partnered on Net Zero taskforce to help tackle climate change

Faculty joins 15 of the UK’s largest tech firms to combat climate change with commitments to reach net zero and boost green investment.

January 21, 2021

Digital Health

Faculty, NHSX & others partner on the first National COVID-19 Image Database

As part of the AI Lab partnership, Faculty is helping to build a new database to speed up the diagnosis of coronavirus, lead to quicker treatment, and mitigate pressure on the NHS.

November 13, 2020

Fortune

Jaan Tallinn invests in Faculty’s AI Safety research programme

Marc Warner, CEO and Co-Founder of Faculty and Jaan Tallinn, Faculty's investor and ex-Skype founding engineer speak to Fortune magazine about his recent investment into Faculty's AI Safety research and tooling.

November 13, 2020

Sifted

Faculty receives cryptocurrency funding from Skype cofounder

Faculty's investor Jann Tallinn helps Faculty’s efforts to provide research and practical tooling to mitigate the risks of AI systems, including algorithmic bias, lack of transparency, and data privacy concerns.

October 18, 2020

The Telegraph

We’ve made 10 years of progress in a few months

Marc is interviewed by the Telegraph about Faculty's business and how the company has helped clients across the government and private sector to respond rapidly to the global pandemic.

September 6, 2020

Sunday Times

Faculty makes the Tech Track 100

For the second year running, Faculty has been listed in the Tech Track of the UK companies with the fastest growing sales. Listed at no.33 the profile flags our work developing dashboards, models and simulations to assist the NHS and government in critical decisions during the pandemic.

June 17, 2020

NS Tech

Faculty helps the NHS to build a new chest x-ray imaging database

As part of its partnership with NHSX, Faculty and other partners are building the National COVID-19 Chest Imaging Database. This database helps researchers, clinicians and technology companies to build AI models that save radiologists' time, enable faster patient assessment in A&E and ensure patient safety.

June 15, 2020

The Telegraph

Tom Drew shares how Faculty’s AI has improved to detect and remove terrorist propaganda online

As the EU looks to identify and take down terrorist material within one hour after it’s posted, tech giants state this task is not possible. Faculty's head of counter-terrorism Tom Drew explains how our technologies and capabilities were able to detect and remove online propaganda.

May 1, 2020

The Times

Data can save us from COVID-19

Our CEO & Co-Founder Marc Warner highlights the important role data is playing in helping the NHS to cope with the COVID-19 pandemic.

April 30, 2020

Sky News

NHSX dashboard is being used to predict PPE shortages

Sky News reports on the Data Store tooling Faculty helped NHSX to develop that is being used to help tackle the COVID-19 pandemic by informing key decision makers.

March 28, 2020

BBC News

Faculty is helping NHS to fight COVID-19 alongside tech giants

Faculty is helping the NHS to develop dashboards, models and simulations to help provide a single source of information for decision makers tackling the COVID-19 pandemic.

March 26, 2020

The Telegraph

Faculty works with big tech companies to support the NHS COVID-19 data response

Faculty is one of the leading technology companies that is working with NHSX to develop the data response strategy to the COVID-19 pandemic.

March 26, 2020

BBC News

Faculty is overseeing the development and execution of the data response strategy for NHSX

Faculty is working, along with other industry partners, to support the NHS response to the COVID-19 pandemic.

February 24, 2020

City A.M.

Marc Warner sets out views on AI regulation

Faculty's CEO and Co-Founder Marc Warner shares four principles that should inform how AI regulation is approached in the UK to ensure effective and safe use of the technology.

January 2, 2020

New Statesman

Tom Nixon discusses initiatives he would like government to apply in 2020

Tom Nixon, Faculty's Head of Government Practice shares his views on the approaches and policies he would like the UK government to apply in 2020.

December 28, 2019

BBC 4

Faculty takes part in the Royal Institution’s Christmas Lectures

Alex Adam explains how deepfakes work at the iconic Royal Institution Christmas Lectures. The show also features a deepfake of a member of the audience that we created especially for the lectures.

October 31, 2019

New Statesman

Faculty appoints Tom Nixon as Head of Government Practice

Faculty brings on board Tom Nixon, the Department of Education's former Head of Strategy, to lead its new government practice.

October 20, 2019

The Guardian

Faculty helps artist Daisy Ginsberg use AI to recreate the dawn chorus

Our work with artist Dr Daisy Ginsberg using deepfakes to recreate birdsong features ahead of the '24/7' exhibition opening at Somerset House.

October 17, 2019

IBC365

Safeguarding video content online with AI

Faculty's work with the Home Office to use AI to detect terrorist propaganda is featured in this article about safeguarding video content online.

October 10, 2019

Business Insider

Faculty nominated in the top 19 innovative startups

Faculty was picked by Europe's top VCs as one of the hot startups challenging the status quo.

September 9, 2019

The Sunday Times

Faculty debuts in The Sunday Times Tech Track 100

Faculty ranked at #22 in The Sunday Times Tech Track 100 2019. The league recognises technology companies with the fastest growing sales over the last three years.

September 2, 2019

Information Age

Marc Warner gives his view on ‘What is AI?’

Marc Warner contributes his views on the definition of AI and explains different machine learning techniques in this guide to AI.

August 27, 2019

The Telegraph

British companies leading deepfake detection

Our data scientist Scott Stevenson comments on how deepfake videos are becoming harder to detect from real footage and the media's need for verification techniques to show the content they post is authentic.

August 6, 2019

BBC Scotland

Facial recognition brings benefits, but it needs proper oversight and transparency

Richard Sargeant speaks to BBC Scotland's Stephen Jardine about AI and facial recognition, following the announcement that a bar in London is introducing the technology to help manage queues.

July 8, 2019

BBC News

Fake voices and what this means for cybercrime

Faculty’s Alexander Adam speaks to the BBC about the production of audio deepfakes and the implications this has for cyber security.

June 22, 2019

The Guardian

The deepfake ‘arms race’

Faculty's CEO & Co-Founder Marc Warner is interviewed about Faculty’s work with the Alliance of Democracies to develop tools that can detect deepfake content and shares his views on the ‘arms race' between detection and generation.

June 14, 2019

BBC Radio 4

Faculty appears on the Today programme to discuss EU’s new report

In an interview with the Today programme, Faculty's Co-founder and CEO Marc Warner spoke about AI's future impact on society in response to the EU releasing its 100 Radical Innovation Breakthroughs for the Future report.

June 13, 2019

BBC World Service

Scott Stevenson interviewed about deepfakes

Our data scientist Scott Stevenson spoke on Newsday about deepfakes and the tools we're developing with the Alliance of Democracies to tackle the threat.

June 11, 2019

Forbes

Faculty partners with Tech Nation on its Applied AI 1.0 programme

Our Co-Founder Angie Ma is quoted about our involvement in the newly launched Applied AI 1.0 programme from Tech Nation that aims to help young companies to apply AI in practical areas to create real-world impact.

June 10, 2019

BBC: The Next Episode

Ilya Feige interviewed about deepfake creation

Faculty's Ilya Feige speaks to The Next Episode about the rise of face-swapping and how it is becoming easily available to create online.

May 1, 2019

AI News

Ilya Feige discusses making AI algorithms fair

In an interview at AI & Big Data Expo, Ilya Feige spoke about new ways to ensure models are fair and explained how the UK is positioned to lead the world in AI Safety.

April 20, 2019

Sky News

Faculty educates young viewers about deepfakes

Faculty's Scott Stevenson and Nijma Khan are interviewed by Sky News FYI Show about our work with Alliance of Democracies to help fight fake news with technology.

April 1, 2019

BBC Newsround

Faculty educates next generation of voters about deepfakes

Faculty's Nijma Khan and Alex Adam are interviewed about our work on deepfake audio and synthetic video for the Transatlantic Commission on Election Integrity.

February 7, 2019

The Telegraph

Marc Warner predicts AI will become normal business practice

Our CEO & Co-Founder, Marc Warner, predicts how AI is set to become normal business practice in this interview that marks the launch of our new brand name: Faculty.

December 7, 2018

CNBC

A piece on our “deepfake audio” AI-powered Donald Trump quiz

Coverage of the quiz we developed using innovative data science tools. Users were asked to distinguish human Trump impersonators from AI.

November 15, 2018

Press Gazette

Faculty used data science to help combat fake news’ spread

Using Donald Trump as an example, we developed an AI-based tool showing how easy it is for fake content to spread around the web.

November 9, 2018

Sunday Times

Faculty named a “one to watch” for its AI offer

Faculty was listed in The Sunday Times’ “Tech Track Ones to Watch” thanks to its data science achievements. Its staff numbers, sales figures and more are listed.

October 29, 2018

The Telegraph

Faculty’s John Gibson discusses AI and “deepfakes”

In an interview with The Telegraph, John Gibson predicts that we’re just a year or two away from AI radically changing the trustworthiness of video.

October 11, 2018

City A.M.

One of our directors wants debates on science’s gender problems

Jean Innes, our director of transformation and strategy, argues that debate and engagement is needed in order to understand why more men than women enter science.

September 10, 2018

BBC News

Faculty’s John Gibson discusses how artificial intelligence can combat fake news

Convincing “news” videos can be created easily – even if they’re fake. John Gibson, our Director of Data Science Consulting, explains how artificial intelligence can help stop these being seen.

September 8, 2018

The Spectator

How Faculty can help prevent paedophiles sharing images of children

The Spectator asks whether Faculty's work to identify online terrorist propaganda might be applied to preventing paedophiles sharing images of children

September 4, 2018

BBC

Faculty’s artificially-intelligent Donald Trump was covered by the BBC

Faculty created an algorithm which mimicked the speaking style of Donald Trump – and asked passers-by to distinguish the artificially-intelligent “Trump” from an actor reading the same.

August 2, 2018

BBC radio 5

Faculty’s successful anti-ISIS artificial intelligence tool is profiled

Camilla Thurlow speaks to our Head of Science, Dr Ilya Feige, about the accuracy levels of the anti-ISIS artificial intelligence tool which Faculty developed for the Home Office.

February 13, 2018

BBC News

An explanation of the anti-propaganda AI tool developed by Faculty

This report contains a brief explanation of the anti-ISIS propaganda flagging tool we created for the Home Office.

February 13, 2018

BBC

A video covering Faculty’s AI ISIS video identification tool

This video looks at our ISIS propaganda discovery tool. It quotes our CEO & Co-Founder Marc Warner discussing the “subtle signals” the data science-powered tool can identify.

February 13, 2018

BBC

Blocking extremist videos online

BBC News on the ASI and Home Office tool for blocking extremist videos online

February 11, 2018

The Telegraph

Our CEO says the government must support AI more strongly

Faculty’s Marc Warner explains why supporting artificial intelligence and data science through investment is a good way to ensure public services are delivered efficiently.

November 16, 2017

City A.M.

Announcement of Faculty’s funding boost from European AI investors

Faculty’s data science and artificial intelligence offer received a boost when investors including Jaan Tallinn and LocalGlobe provided us with £1.5million in funding.

March 30, 2017

Oxford Mail

Faculty used AI to find Britain’s most average place: Didcot

Marital status, employment figures and more were fed into Faculty’s data science tool to locate the town most representative of wider Britain. Our CEO & Co-Founder Marc Warner is quoted.

March 29, 2017

BBC

Faculty’s artificial intelligence finds Didcot is Britain’s most normal place

We used data science tools to identify ten streets in Didcot, Oxfordshire, which were the most “normal” in Britain based on a variety of lifestyle and outlook factors.

March 28, 2017

Independent

Faculty used AI to find the most “normal” British place

Oxfordshire town Didcot was revealed to be the country’s statistical median when the question was answered by Faculty’s data science tools – making it the most “normal” town in Britain.

March 2, 2017

The Guardian

Richard Sargeant’s piece on artificial intelligence’s power to boost efficiency

Our Chief Commercial Officer explains how artificial intelligence can lead governments and organisations to cost savings, and gives examples of how Faculty’s data science tools have helped firms.

February 3, 2017

Newsweek

Our artificial intelligence tools identified London’s most polluted green spaces

Dr. Aida Mehonic spoke at the Newsweek Artificial Intelligence and Data Science in Capital Markets conference, explaining how Faculty uses data science to find sports stars, polluted parks and more.

December 18, 2016

The Telegraph

Untapped rugby talent is being uncovered by Faculty’s AI tools

Faculty developed data science tools for London Irish to help them wade through match statistics and other data to find key, “bargain” players to hire.

December 15, 2016

The Telegraph

How AI can transform the civil service

Faculty’s Richard Sargeant argues that bureaucracy in the civil service could be overhauled using data science techniques.

November 6, 2016

CIO

Faculty’s artificial intelligence tool was used for Amnesty’s media monitoring

Amnesty International’s Chief Information Officer John Gillespie explains how Faculty’s data science tools help the charity track and assess media coverage.

August 3, 2016

City A.M.

Sci-fi as a predictor – and its relationship with AI

Our CEO Dr Marc Warner shares his views on science fiction’s role in forecasting the future – and addresses misconceptions about artificial intelligence and data science.

October 9, 2015

City A.M.

Faculty’s unusual AI tool for house price prediction

Faculty paired up with stand-up comedian Sam Floy to create data science-powered heat maps showing the relationship between London house prices, chicken shops and high-end cafes.

Financial Times

Coverage of our anti-ISIS machine learning/AI tool

Coverage of our AI-based data science tool designed to combat ISIS propaganda. It discusses Home Office funding, high success rates and more.

To find out more about what Faculty can do for you and your organisation, get in touch.

view our work

Making asset assessment safer and more accurate for Network Rail

Engineering & Industrial Analytics

Increasing marketing ROI with machine learning

Retail Sales & Marketing Attribution Prediction UMAP XGBoost

Supporting a global media company’s transition to remote working

Advertising Analytics
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Faculty newsletter

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Faculty Science Ltd (“Faculty”, “we”, “us” or “our”) respect the privacy of its users (“User”, “you” or “your”) and is committed to protect the information that you share with us, whether it’s directly, through using our Services such as our Data Science Platform Faculty Platform (“Faculty Platform”), or through a third party (“Third Party” or “Third Parties”). We want to be transparent about our practices regarding the data we may collect when you use our Sites and our Services.

 

Our Sites

 

This Privacy Policy covers the information practices of faculty.ai, https://cloud.my.faculty.ai, and subdomains of both. Collectively these are referred to as our “Sites”.

 

Our Services

 

This Privacy Policy also covers other ways you might interact with us – such as by attending one of our events, signing up to our mailing list or the use of Faculty Platform – collectively these are referred to as Faculty’s “Services”.

 

What this policy does not cover

 

This Policy covers all Services and Sites of Faculty unless another Privacy Policy is displayed. In any such circumstance you will be made fully aware of the existence of another Policy. An example of this is when you sign a contract under which we supply you with our bespoke data science services.

 

End Users

 

Our Services are primarily used by Companies and Organisations. Where we are providing Services to you under a Company or Organisation contract (for example where a company holds a licence enabling you to use Faculty Platform), any data held about you personally is controlled by your Company or Organisation. If this applies to you, you can find further information below in the section entitled “Notice to End Users”.

 

The information we collect

 

Faculty collects information from individuals who visit our Sites and individuals who register to use the Services, either directly on our Sites or on third party Sites.

 

Types of Data

 

We may collect two types of data from our Users:

(1) Non-identifiable and anonymous information (referred to in this Policy as “Non-Personal Data”) where we are not aware of the identity of the User from which we have collected the Non-Personal Data;

(2) Individually identifiable information (referred to as “Personal Data”) where we may be able to identify an individual or the information may be of a private and/or sensitive nature.

Faculty will not request any “Sensitive Personal Data” (that is, information concerning an individual’s racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership (or non-membership), physical or mental health condition, criminal offences or related proceedings, or any other data considered as sensitive under applicable law) unless it is in connection with your employment by Faculty or an application for employment or is related to our bespoke services which are covered by separate Privacy Policies.

As a User you may choose to ask us to process Sensitive Personal Data where you do so we will only use that data as you have requested as explained below (see Data Added or Collected by you).

 

Data we collect from you

 

Registration and Contact Information:

When you register to use our Services, or amend your previous registration details, we collect your username, first name, last name, company name, email address and in some circumstances where it is necessary to contact you about the Services, a postal address and phone number (“Registration Information”).

 

Billing Information

When purchasing Services which require payment, we collect billing information such as billing name, address, credit/debit card information. Sometimes we require some additional information to calculate and verify your bill, such as the number of people in your Company that require licences, your VAT registration number, and your Company registration number (“Billing Information”).

 

Information you provide through our Support Service

When you request help from us to use our Sites or Services through the Contact Form or Chatbot, you may choose to submit information about your usage of our Services. We will require an email address and name to provide you with assistance, and may ask you to provide further information in order to be able to solve your query (“Support Information”).

 

Optional Information

Whilst using our Sites and Services, you may provide us with additional information that is not required (“Optional Information”). Such Optional Information might include your job title, survey answers, feedback, or additional information in your support requests. We may ask you for feedback on our Support Service, but such information is optional and you do not have to give it to us. If we ask for this information from you and it is not required for use of our Services, such information will be clearly marked as optional. All such Optional Information shall be treated as Personal Data for the purposes of this policy.

 

Navigational and Usage Information

We automatically collect information as you use our Sites and Services about how you interact with us. Such information includes your IP address, the browser you are using, the type of device you are using to connect to us, the links that you click on, and the date and time you interact with us (“Navigational Information”). We use cookies to help us collect Navigational Information. You can find further information about our use of cookies in the section at the end of this document entitled Our Cookie Policy.

 

Data Added or Collected by you

As a User of our Services, in particular Faculty Platform, you may choose to add / invite other Users to our Services. Where you do so, we will only use that data as you have requested, to invite the User to our Services. Such data will be retained in our system until you remove it and will not be used other than for the purposes specified by you. You may also upload or ask us to collect (via APIs – application program interfaces – or other means) various types of information or data for processing and hosting (“Customer Material”). We will only process such Customer Material for the purposes set out in the Terms of Services.

 

Third Party Collectors

In some situations we may use a third party (that is, a separate organisation) to register your information so that you can use our Services, for example invitees to our events are asked to register via Eventbrite. You can find out more information about these “Third Parties” and their activities  in the section entitled “Third Party Processing”.

 

Other Information

If you provide us with any information not covered in the above, we will still use such information in accordance with this policy, or as permitted by you.

 

How we use the information we collect

 

We use your Registration Information, Billing Information and Optional Information in order to:

 

Operate the Service:

We require your Registration Information and Billing Information in order to provide you with secure Login credentials (username and password) and to receive payments for Services provided.

 

To provide customer support

We will require Registration Information and Optional Information in order to provide technical assistance, answer your queries, send you updates on account (for example if your payment is overdue), and to provide other support where it is requested from you.

 

To improve our Services

We may use Support Information, Optional Information, and Navigational Information to improve delivery of our Services to you. For example to identify common issues and fix them, or to identify bugs. Where we collect such data, such as bugs, your Personal Information will be removed, so we only have statistical information. Where we ask for Optional Information such as User feedback or surveys, such data helps us improve our Services in the future, and is anonymised when stored.

 

To provide to third party contractors who provide services to Faculty  

In some cases we use third party contractors to assist us in providing our Services, for example, we use Stripe to process your payments, and Zendesk to process your Support requests. A list of the third parties we work with is provided in the Third Party Processing section below.

 

To enforce our policies, or identify criminal behaviour

We may use your Registration Information, Billing Information and Navigational Information to ensure that your use falls within our Acceptable Use Policy and Terms and Conditions, or to identify any cases of fraudulent or criminal activity.

 

To update you on our Services

We may use your Registration Information to contact you about important updates to the Services for which you are Registered, such as product updates or changes to our Terms and Conditions, Acceptable Use Policy or Privacy Policy. We may from time to time contact you about updates to our Service which we feel you may be relevant to you, where it satisfies a legitimate interest (which is not overridden by your data protection interests) such as user surveys, or similar Services. You can request that we do not send you similar updates at any time.

 

To send you information you have consented to

Where you have given us your specific consent, we will send you information about our Services in general, such as our newsletter. You may withdraw your consent at anytime by clicking the link in any of the correspondence, or by clicking here.

 

Legal bases for processing

 

The legal bases for collecting and using your data vary depending on the way in which you are interacting with our Services. We collect and use your data only where:

  • We require it for the provision of the Services, to protect the safety and security of the Services, and without such data we would not be able to provide the Services
  • You have given consent for us to use it for specific purposes. Where you have provided consent, you may withdraw it at any time through this link.
  • We need to process your data to fulfil a legal obligation (e.g. to report criminal activity)
  • It satisfies a legitimate interest (which is not overridden by your data protection interests) such as the provision of updates on our Services. You may object to this use at any time by clicking this link

 

Sharing with Third Parties

 

We do not sell, share or transfer your data to Third Parties, except in the following specific situations:

 

Requested by you, the User

 

For Collaboration

You may request for us to share your Customer Material with a Third Party for the purposes of collaborating on our Services. An example of this is when you invite a User to collaborate on a Faculty Platform project, they will be sent an invitation by us which includes your user name and the name of your organisation (if appropriate), and if accepted, they will get access to any of your Customer Material that you choose to share with them.

 

Managed Services

You may request us to share information with Third Parties where you are interacting with our Services as an organisation and wish us to share Customer Material with other people in your organisation. An example might be where you ask us to share training information via our Sites to your employees, or where you ask us to issue licences for Faculty Platform to your employees.

 

To interact with other Third Party Services

You may request that we link other Third Party Services to your Services with us. An example of this is when you create an API (Application Program Interface) on Faculty Platform. You may be required to include your Registration credentials for such Third Parties in order to operate the API.

 

Necessary for the Sites or Services

For third party processing

 

We may share your data with Third Parties where it is necessary for the operation, integration, hosting, or support of our Services.  We ensure that each Third Party has the same stringent confidentiality and security measures as Faculty.

We use the following Third Party processors for the following reasons and copies of their respective Privacy Policies are available if you follow the links provided:

  • Active Campaign – for the storage of your Registration Information, and if you have consented, or the purposes of issuing our newsletter. Privacy Policy.
  • Dropbox – for archive of legal documents. Privacy Policy.
  • Pipedrive – Our CRM system. Privacy Policy.
  • Google – Our company email and storage provider, and for website analytics. Privacy Policy.
  • Eventbrite – Where we monitor the guestlists for our events. Privacy Policy.
  • Freeagent – Our accounting software. Privacy Policy.
  • Intercom – The platform for live chat on our website. Privacy Policy.
  • HelloSign – Our online contract signature software. Privacy Policy.
  • Stripe – For processing payments. Privacy Policy.
  • Zendesk – For tracking support tickets. Privacy Policy.
  • AWS – For hosting and storing Data. Privacy Policy.
  • SendGrid – For sending email to user accounts. Privacy Policy.

 

With your account holders

Where you are accessing our Services under a licence in the name of your Organisation, we may provide your Customer Material and your Registration Information to your Company where they request us to do so.

 

For legal or vital interest reasons

 

We may be required to share your Personal Data with a Third Party for a legal reason, for example

  • To comply with any applicable law, regulation, legal process or governmental request
  • To enforce our agreements such as Terms and Conditions and Acceptable Use Policy
  • To protect the security or integrity of our Services
  • To protect our Users or the public from harm or from criminal activity
  • To respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing bodily harm or death of a User (an example of this might be if you collapse at an event).

 

Where you have consented

 

Where you consent for us to share your Data, as for marketing purposes. For example, you may consent to us using a testimonial from you in our marketing material, or to our listing you as one of our customers.  

 

Change in control

 

We may provide your Personal Data to a Third Party in the event that Faculty enters into discussions that might lead to a change in control, such as a merger, acquisition or purchase, unless this results in any change to this Privacy Policy or would affect confidentiality.

 

Analysis and to improve our services

 

We may share aggregate Non-Personal Data publicly or with Third Parties, for example through displaying marketing trends on our Sites, or for a Third Party to analyse usage statistics.

 

Modification or deletion of your Information

 

Your choices and controls

 

If for any reason you would like to Modify or Delete the Personal Data we hold for you, you can do one of the following:

  • If you are a Faculty Platform user, click “My Account”. Please note that if your Organisation has provided a licence for you, certain information (your name, username and email address) can not be modified in this way. In this situation you should contact your Organisation, as Faculty is only the data processor and my need the Organisation’s authorisation to modify or delete your information. Please note that if you remove all of your Registration Information, we will no longer be able to provide you with our Services.
  • If you have subscribed to our mailing list, you will see an “Unsubscribe” link in all our emails to unsubscribe or modify your details. If you are unable to access this you can also contact us through our contact page and ask for your details to be removed or changed.
  • If you believe you have provided Faculty with your Personal Data through any other form, you can also contact us through our contact page and ask for your details to be removed or changed.
  • You can also ask to be removed from our systems by emailing info@faculty.ai.

Please note that if you delete or request deletion of your Personal Data, we may still retain Non-Personal Data for the purposes of operating the Service, for example to provide historical user levels. We will also retain a single copy of your Registration Information to ensure that you are not re-added to our systems.

 

Data Retention

 

Faculty will hold your Personal Information as long as it is required for you to enjoy the use of our Services. Upon termination of any of our Services for any reason, we will retain the data mentioned below for the following time periods:

  • If you have been on the free trial of Faculty Platform, your Registration Information and Customer Material will be retained for 60 days after the end of your free trial in case you wish to reactivate your account and to avoid any accidental loss of your Customer Material. This period may be extended if you request us to.
  • If you have been an licence holder of Faculty Platform, your Registration Information and Customer Material will be retained for 90 days in case you wish to reactivate your account and to avoid any accidental loss of your Customer Material. This period may be extended if you request us to.
  • If you are interacting with your Services under a contract with your Company, your Registration Information and Customer Material is owned and controlled by your Company, and the data retention periods of your data will be subject to the retention period of your Account holder.
  • Where you have been a paying Customer of Faculty, your Registration Information will be kept for up to 6 years for tax purposes. However any specific Billing information which is no longer required (such as your credit card details) will be deleted from our systems 30 days after any final payment is taken in case any final charges are required.
  • Where you have interacted with our Services in any other ways, such as attending an event, your Registration Information will be kept for 1 year after your last contact with the company for Legitimate Interest reasons.

In all cases, you may ask us to remove or modify your data in accordance with the section “Deletion or Modification of Information”, although in some cases this may compromise our ability to deliver our Services.

Where your data is provided to us through a Third Party (e.g. Eventbrite), the same deletion periods will apply as above, but the Third Party may have different policies, and you should use the links provided in “Sharing with Third Parties” and contact those Third Parties directly to ensure deletion of your Data. Where we transfer your data to a Third Party, we will be responsible for the deletion of your data with such Third Parties, as outlined above.

 

Security and Storage of Information

 

Faculty takes great care in implementing, enforcing and maintaining security policies to help ensure the security of our Services, Sites and our User’s Personal Data. You can find out more information about our Security procedures here.

 

Access to your data by Faculty staff and contractors

 

Faculty takes steps to ensure as far as possible that it’s staff are honest, reliable and take all due care in the processing, care and handling of all Data.

Faculty limits access to any Personal Data we hold to staff who:

  • Appropriately trained on the requirements applicable to the processing, care and handling of Personal Data
  • Are under confidentiality obligations
  • Are required to access, process and use the data to carry out the various tasks outlined in the section “How we use your data”
  • Who required access in order for Faculty to fulfill its obligations under this Privacy Policy, Terms or Service and Acceptable Use Policy

Customer Material in Faculty Platform (with the exception of Customer Material in the form of Registration Information) is hosted on AWS in Ireland which provides advanced security features and is compliant with ISO 27001. All Customer Material is stored with logical separation from information of other customers. Faculty limits access to Customer Material to the following Faculty staff and contractors:

  • Those who require access in order for Faculty to fulfill its obligations under this Privacy Policy, Terms of Service and Acceptable Use Policy
  • Where you have requested for us or allowed us to access your account for Support Services
  • Where we are providing essential security and service upgrades, and in such cases the staff have been appropriately trained on the requirements applicable to the processing, care and handling of Personal Data, and are under confidentiality obligations.

 

Notification of breaches

 

Faculty shall notify the User without undue delay, in the event that any Personal Data held by Faculty on the User or on behalf of the User is lost, stolen, or where there has been any unauthorised access to the Personal Data which is likely to result in a high risk to the User’s rights or freedoms. Furthermore Faculty undertakes to cooperate with the User in investigating and remedying any such security breach. In any security breach involving Personal Data, Faculty shall immediately take remedial measures, including without limitation, reasonable measures to restore the security of the Personal Data and limit unauthorised or illegal dissemination of the Personal Data or any part thereof. Faculty maintains documentation regarding compliance with the requirements of the law, including but not limited to documentation of any known breaches and holds reasonable insurance policies in connection with data security.

 

Transfer of Data outside of the EEA


Personal Data submitted may be transferred by us to Third Parties (as set out under the heading “Sharing with Third Parties”), including service providers that may be situated outside the European Economic Area (EEA) and may be processed by staff operating outside the EEA. Where this is the case we will take reasonable steps to ensure that your privacy rights continue to be protected. In countries where they do not have similar data protection laws to the UK, we will take reasonable steps to ensure that the Third Parties have policies, terms and conditions that provide similar protection to that offered within the EEA as a minimum. By using the Site you agree to this storing, processing and/or transfer.

Customer Data is hosted on AWS in Ireland, and is not transferred outside of the EEA without specific and independent permission.

Faculty does not transfer any personal data outside of any jurisdiction in a manner incompatible with the requirements of applicable law.

 

Portability of your data

 

Upon termination of any of our Services for any reason, you may request a copy of your Personal Data, which Faculty will provide in a reasonably acceptable format.

 

Other Information

 

Notice to End Users

 

Many of the Services we provide are primarily used by Companies and Organisations. Where we are providing Services to you under a Company or Organisation contract (for example where a company holds a licence for Faculty Platform), any Personal Data held is controlled by your Company or Organisation. Where this is the case, your Personal Data will be subject to the Privacy Policy of your organisation, and questions about your information should be directed to your organisation.

Organisation account holders are able to:

  • Enter, modify or delete your Registration Information on your behalf
  • Restrict, suspend or terminate your access to our Services
  • Access and retain your Registration Information and Customer Material
  • Control the interaction of third parties with your Customer Material

Where the Services are not provided under the control of an Organisation, if you register for our Services with an email address owned by an Organisation, that Organisation may assert control over your Registration Information and Customer Material at a later date. You will be notified if this happens.

If you do not want your Organisation to have control over your access to our Services, please register with a personal email address and do not add a Company name to your Registration Information.

For all other queries, please contact the person within your Organisation who implements and enforces your Organisation’s Privacy Policy.

 

Our Cookie Policy

 

We use cookies and other tracking products to customise our Services, to allow you to login without re-entering your Registration Information, and to understand how our customers use our Services in order to continuously improve them.

We use them in the following circumstances:

  • Where they are necessary for you to be able to enable the Services to to provide the feature you have requested (e.g. to login)
  • To customise the functionality where you have selected preferences, for example when you select to turn features off or on
  • To collect information on how you interact with our Sites and Services, and how you have come to interact with us. For example we use Google Analytics to understand how you came to our Sites and therefore improve our access in the future.
  • We use social media cookies to allow you to follow links on our Sites to our social media accounts, or for you to “like” or “follow” information or articles on our Sites.

Most browsers allow you to opt out of accepting cookies through their settings and will also allow you to delete cookies already stored on your computer, however, blocking or deleting all cookies may have a negative impact on your use of our Services, and might prevent them from working altogether.

You can opt-out of Google Analytics on all websites by following this link.

 

Children Under 16

 

Our Services are not directed towards children under the age of 16, and therefore (other than in Customer Material controlled by you) we do not hold any Personal Data relating to Children under 16. If you have reason to believe that we may have been provided with Personal Data on a child under 16, please contact us immediately via our contact form.

 

Right to Object

 

You have the right to object to the processing of your Personal data by Faculty:

  • Based on legitimate interests
  • For Direct marketing
  • For the purposes of research and statistics.

If you would like to object to the above, you can contact us via our contact page.

 

Report a concern

 

If you have a concern about our use of your Personal Data or our information rights practices please let us know. You also have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”), the UK data protection authority, via this link or by calling 0303 123 1113.

 

Changes to the Privacy Policy

 

Faculty keeps its Privacy Policy under regular review. If we change our Privacy Policy we will let you know by:

  • Providing notice on our website where the changes are any unsubstantial changes and do not fundamentally alter the spirit of this policy;
  • Sending an email regarding the changes to the email address that you provided in your Registration Information where the changes are substantial.

The changes will take effect seven (7) days after notice has been provided.

Unless otherwise stated, all changes to this privacy policy are effective as of the stated Last Revised date, and your continued use of the Site and/or Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

 

Contact Information

 

For any queries or comments on the Policy or its content, or for any other purposes you can contact us by using our contact page or by:

Sending an email to: info@faculty.ai

Writing to: Operations Department

Faculty Science Ltd

54 Welbeck Street

London

W1G 9XS

 

By telephone on:  +44 (0)203 637 9415

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