OpenAI partners with Faculty to help businesses use Generative AI
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Discover how Large Language Models
can reshape the customer experience
for immediate business benefit.
When: Tuesday, 6th Jun 2023
Time: 1pm – 2pm BST
Save your seat
Uncover the Secret of AI in Retail: Join the webinar to explore GPT-4’s impact on customer service.
Since the recent release of GPT-4, Large Language Models have continued to capture the world’s imagination. Yet as with any transformative technology, the hype around these tools can sometimes be difficult to navigate.
In this webinar, we will demystify how Large Language Models work and showcase their potential, specifically highlighting high-impact use cases for customer service in retail businesses.
From helping to build a richer understanding of customer behaviour, to automating customer service activities, to revolutionising product search and discovery – the applications of Large Language Models such as GPT-4 to the customer journey seem endless.
01
A hype-free definition of Generative AI models, focusing on their key capabilities relevant for retail businesses and how they can reshape your customer experience
02
A walk through of the customer journey and how LLMs can enhance various stages and high-priority use cases across retail
03
A framework for how to get started with using LLMs to unlock value in your organisation right away
04
Addressing common concerns, such as privacy, reputational risk, and the pace of technological change